Discount Office Furniture Helpful Hints And Reviews
How long does it typically take for products to be delivered? Delivery typically takes between 3 and 6 weeks. Although the delivery time on some products may be quicker or slower depending on the inventory and production cycles of the product’s manufacturer and where the items need to be delivered to. Your customer service representative can give you an accurate estimate for individual items.We accept MasterCard, Visa, Switch and JCB cards, personal cheques and bank or building society cheques (all cheques made payable to “”Antler Office Furniture Ltd.”").You have the unconditional right to return any goods within 7 working days, for any reason, and obtain a full refund.
How can I place an order? You can order online simply by clicking the “”Click to buy”" button under the item you wish to purchase (you can always remove the item from your order later) and when you are done shopping click on the “”Checkout”" button which takes you to our order form. You may then enter your personal information and credit card details and submit your order via our secure server.The Dean or Director should determine the appropriateness of the purchase.
How Do I Place My Order with We want you to feel comfortable placing your order. You can use our secure online ordering system or simply call us during regular business hours. You are also welcome to fax or mail your order to us.Yes. It is extremely easy to finish Real Simple Furniture yourself if you have purchased the unfinished option of our product(s). Unlike most unfinished furniture which is pre-assembled, our furniture comes in individual parts that can be finished prior to assembly allowing for even distribution of color and no excess stain in the corners and or joints. ONLY water-based stains, in no more than 3 (three) layers, are recommended to ensure the product easily slips together during assembly.All of our products come with a full manufacturer’s warranty. These vary in length but are for a minimum of one year.
What if I have a complaint? We are determined to provide the easiest and best way to buy furniture online, and we are not satisfied unless all our customers are delighted with their experience of shopping at Antler Office Furniture. In the unlikely event that you do not enjoy your experience of shopping with us , please tell us by email of freephone on 0800 389 5075 or 0808 787 7097 during office hours 9am - 5pm.All of our products come with a full manufacturer’s warranty. These vary in length but are for a minimum of one year. Specifics on getting warranty service will depend on the item, the nature of the problem, the manufacturer and your location. Further details on manufacturer’s warranties will generally be attached when you get your new furniture. Your statutory rights are not affected. This figure applies to all purchases under ?250 with the exception of Lesco products which is ?15.00.We proudly offer a 9-year guarantee, free of charge. Most of our competitors charge substantially for this extended guarantee.
Why don’t you include shipping and handling in your price? We add shipping and handling in separately to save our customers money. Most online furniture retailers add their most expensive shipping charges into the price of their products and pass this price on to all their customers even though most of their shipping and handling charges are actually far less.All items are held in stock, an order is normally dispatched within 10 days. This applies to UK mainland.Antler Office Furniture has a strict policy of keeping all customer information entirely confidential.
What is the Return Policy? Generally on all items the return policy is considered round trip freight. Restocking fees may apply. Please call 1- and a Customer Service representative will assess your situation. If you have any doubts about matching, etc. please call and request additional literature and color samples.Generally on all items the return policy is considered round trip freight. Restocking fees may apply. Please call 1- and a Customer Service representative will assess your situation. If you have any doubts about matching, etc.
